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Ticket Servant Online Privacy Policy

Ticket Servant, Inc. (“Ticket Servant”) is committed to respecting your online privacy and security. We have designed our website at www.ticketservant.com so that in general, you can visit us online without identifying yourself or revealing any personal information. We will not collect personally identifiable information from you, other than what you supply to us when purchasing tickets. If you choose to provide us with personal information, (such as your name, age, date of birth, mailing address, phone number, email address, credit card number) to purchase tickets, sign up for a newsletter, participate in a contest, make a donation, participate in forums, blogs or bulletin boards, you can be assured that we have taken appropriate steps to protect it, and that Ticket Servant will not willfully disclose your personal information to any third party without first receiving your permission or as stated in this Privacy Policy. At the time you are asked to provide personal information we will explain the extent of its use. If you do not want this information to be collected or used by us for these purposes, you can simply "opt out." However, opting out may prevent your participation in activities for which certain personal information is needed, as in providing information to complete a ticket purchase. 
 
1. Acceptance of Privacy Policy and Notice of Changes 
 
Use of this site confirms your agreement and consent to the terms of this Privacy Policy (the “Policy”). If you do not agree to these terms and conditions, please do not use the site. This Policy may be updated or changed in any manner at any time at our sole discretion. Updates to this Policy are effective when posted. Please check this page periodically for any changes. Your continued use of this site following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please e-mail us at info@ticketservant.com. If at any time you would like to know whether we have made material changes to this Policy, please contact us at info@ticketservant.com and we will inform you if we have made material changes to this Policy. 
 
2. Information We Collect and How it is Used 
 
The types of information we collect on our website include: 
Information we actively collect: Your name and email address, age and/or date of birth, mailing address, phone number, and credit card information with expiration date will be requested to complete the online ticket order form. This information is used to verify that your personal information matches the credit card in use and to send you tickets via email, mail and to respond to your questions regarding our service, your past orders and to send you email notices of future events. 
 
Pre-sale and Promotional Offers: At times, Ticket Servant will send offers by email to selected groups of Ticket Servant customers promoting Christian events. We may also share your information (except credit card information) with Ticket Servant’s affiliated organizations, KSBJ Educational Foundation, Inc. (d/b/a “KSBJ Radio”) and KSBJ Special Events, to provide you with announcements and promotional information from them. 
 
With your permission, at times Ticket Servant may also provide your information (except credit card information) to third parties to provide you with announcements and promotional information which may be of interest to you. 
 
If you do not want to receive such information, please do not “opt-in” to receive such information when you check out of your shopping cart and complete your transaction. Or, you may choose to unsubscribe to the list for such information by following the “unsubscribe” instructions on such announcements. Please contact us if you have any questions about this process. 
 
Non-personal Information -- collected passively: 
The only information passively collected by the Ticket Servant website is what Internet browser and/or plug-ins you use, your operating system version, and your public IP address. Tracking “cookies” will be used if you choose to allow automatic sign-in to the Ticket Servant website. A cookie is a piece of data stored on the user's hard drive, used to remember your computer when you revisit our site. If you do not wish for Ticket Servant to use cookies on your computer, please do not “opt-in” to the automatic sign-in feature. 
 
3. No Sharing of Personal Information 
 
Except as stated in this Privacy Policy, Ticket Servant will not sell, rent, or lease your personal information to others without your permission. We will not intentionally provide your personal information to any third party except: (i) when we have your permission to share your information (including to complete a credit card transaction in which case we will only use companies who employ similar privacy protections to secure your personal information, or when you “opt-in” to receive other special information), or (ii) when we are required by law to do so or in the event of legal action arising from information posted by you. Your data may also be provided to third party vendors who provide back office services to Ticket Servant in the course of our provision of services to you, including the following: Rack Space, VeriSign, Agile Ticketing Solution and Ticket Servant’s in-house and co-located servers. 
 
4. Security of Your Personal Information 
 
Ticket Servant is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and prevent improper use, we have implemented strict physical, technological, and administrative procedures to safeguard and secure your personal information we collect online. We use industry standard encryption software when collecting or transferring sensitive data such as credit card information. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. 
 
For information about the security policies of Ticket Servant’s third party vendors, please contact directly the vendors listed in Section 3 above. 
 
5. Contacting Ticket Servant / Removing Your Name From Our Mailing List 
 
Ticket Servant employs a strict “no spam” policy. If you no longer want to receive emails or future event announcements, please send us an email at info@ticketservant.com with the subject “REMOVE FROM MAILING LIST.” If you have questions or comments about this Policy, our use of your personal information, would like to verify the accuracy of our records containing your personal information, or feel that this site is not following the policies we have described here, please contact us. We will make every reasonable effort to address and correct the problem. 
 
6. Child Privacy Protection 
 
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service. Because of the financial nature of Ticket Servant and the requirement of using a credit card to make purchases on our website, our website is not designed to appeal to children under the age of 18. Therefore, we do not knowingly solicit, receive, or attempt to receive any personal information from children. If you believe that your child’s personal information has been collected by Ticket Servant and you would like such information removed from our records, please contact us at info@ticketservant.com, or by mail at the address listed below. 
 
7. Other / Intellectual Property 
 
All content included on this site, such as text, graphics, logos, photographs, images, data compilations, and software, is the sole and exclusive property of Ticket Servant, Inc. or used with permission or as authorized by law, and is protected by copyright and trademark law. Ticket Servant and KSBJ’s logo, service marks, and trade dress may not be used by any other party without prior written authorization by KSBJ and/or Ticket Servant. 
 
Address any questions or concerns to us at: 
Ticket Servant
1722 Treble Dr.
Humble, TX 77338
281-319-6900
1-800-731-4500
info@ticketservant.com